.png)
“To truly improve the patient experience, we must understand the patient journey from the patient’s perspective.”
Jason A. Wolf - President of The Beryl Institute
PUTTING PATIENTS AT THE CENTRE OF HEALTHCARE
Discover how Patient Affairs Programs can support your organisation, your patients, and your community
We believe that patients and their families should never face healthcare decisions alone. Our Patient Affairs Programs provide education, guidance, and advocacy opportunities designed to improve understanding, build confidence, and support informed choices.
Edge Medical bridges the gap between biopharmaceuticals, patients, and HCPs. We design learning and development programs that strengthen knowledge, build confidence, and amplify the patient voice. By combining professional expertise with patient-centred thinking, we create a healthcare environment where education, access, and advocacy drive better outcomes for all.
Our Patient Affairs Programs empower patients and caregivers with the knowledge, tools, and support to navigate their care journey with confidence.
Designing & Navigating Clinical Trials
Topics covered in this learning and development module:
-
Clinical trial overview - what clinical trials are, why they matter, and what participation involves.
-
Step-by-step guides on eligibility, informed consent, trial phases, and what patients can expect.
-
Training for patients and care-givers around asking the right questions and feeling empowered in clinical trial discussions.
-
Education and training on rights, safety, and ethical considerations.
Patient Support Programs & Access Pathways
Topics covered in this learning and development module:
-
Practical resources that explain treatment options in plain language, including benefits, risks, and alternatives.
-
Disease-specific learning modules that help patients understand their condition, disease progression, and management strategies.
-
Guidance on how to access Patient Support Programs (PSPs) offered by pharmaceutical or not-for-profit groups.
-
Information on compassionate use schemes, special access programs, and financial support mechanisms.
-
Integration with trusted external resources such as Rare Cancers Australia’s Medicines Access Portal.
Health Literacy & Shared Decision Making
Topics covered in this learning and development module:
-
Tools to help patients interpret test results, treatment guidelines, and health information.
-
Education and training on how to collaborate effectively with healthcare teams.
-
Training on “what questions to ask your doctor” and how to gain valuable second opinions.
-
Strategies to overcome health literacy barriers, including digital and visual learning aids.
Managing Disease & Treatment Side Effects
Topics covered in this learning and development module:
-
Practical strategies for managing symptoms, treatment side-effects, and long-term health challenges.
-
Peer-to-peer stories, caregiver resources, and “what to expect” learning journeys.
-
Programs to support patient's quality-of-life, including nutrition, fatigue management, mental health, and palliative support where needed.
-
Specific training resources to help patients report and communicate adverse events accurately to HCPs.
Digital Tools & Self-Management Strategies
Topics covered in this learning and development module:
-
Guidance on using apps, trackers, and wearable devices for disease and treatment management.
-
Training on digital platforms for monitoring symptoms, treatment adherence, and lifestyle factors.
-
Support in using telehealth, online communities, and digital health literacy resources.
-
Practical training on balancing digital self-management with in-person clinical care.
Patient Advocacy & Voice in Research
Topics covered in this learning and development module:
-
Training for patients and caregivers to contribute to research, advisory boards, and policy discussions.
-
Modules on patient rights in research and advocacy.
-
Support for patients to co-author plain-language summaries of scientific publications.
-
Helping patients and advocacy groups work with biopharma to influence trial design, access programs, and health policy.
-
Building leadership skills for patient advocates to represent communities effectively.
CONSULTANTS
.png)
MATTHEW BRITLAND
DIRECTOR - MEDICAL AFFAIRS
I'm an an accomplished and passionate Medical Affairs professional with over 25 years of experience spanning clinical practice, pharmaceutical industry leadership, and academia. I have held senior roles across Medical Affairs, medical strategy, and capability building in oncology, immunology, and rare diseases. Currently completing a DrPH at UNSW on how Medical Affairs impacts QUM.
As a former President of the Medical Affairs Professionals of Australasia (MAPA), I have been instrumental in shaping the Medical Affairs landscape in the region. I have also served on the MAPS APAC Steering Committee, contributing to regional and global Medical Affairs best practices.
I am a long-standing lecturer in Oncology Therapeutics and Medical Affairs at the University of New South Wales (UNSW) and the University of Sydney (USYD), where I develop the next generation of pharmaceutical leaders. I'm passionate about improving patient outcomes through science, collaboration, and innovation.
DAVID CARROLL
DIRECTOR - LEARNING & CAPABILITY DEVELOPMENT
I am a passionate advocate of personal and professional development. With over 25 years of experience in the pharmaceutical and biotechnology industry, I bring a deep passion for professional development and a strong belief that sustainable business success is built on getting the fundamentals right.
Throughout my career, I’ve had the privilege of working with some of the world’s leading organisations, including Johnson & Johnson, Novartis, AstraZeneca, AbbVie, and Eli Lilly. As a business leadership coach and capability development consultant, I specialise in designing and delivering powerful learning and development programs spanning commercial, medical affairs, management, and leadership.
I am deeply committed to helping my clients develop the skills, mindset, and strategic focus required to drive performance and achieve measurable success. Whether it's through coaching, training, or strategic planning, I love supporting business leaders to clarify their vision, build capability, and execute winning strategies with confidence and consistency.
.png)