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"An organisation's ability to learn, and translate that learning into action, is the ultimate competitive advantage."
Jack Welch - Former CEO & Business Leader
Medical Launch Excellence
In today's rapidly evolving medical and scientific landscape, the ability to adapt, innovate, and continuously learn is not just a competitive advantage – it's a necessity. Organisational learning and capability development programs are designed to empower employees with the knowledge, skills and mindset needed to thrive in an ever-changing environment.
The MEDICAL LAUNCH EXCELLENCE WORKSHOPS have been designed to enhance individual capabilities and contribute to the collective success of the Medical Affairs Team. These workshops mix together a broad range of essential competencies to ensure the skills of your employees meet the medical capabilities required for the successful launch of new medications into the market.
Let's design a Medical Launch Excellence - Capability Development Program for your Team.
Medical Launch Excellence 2030
Topics covered in this learning & development workshop:
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The Future of Medical Affairs in Launch Excellence
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Designing High-Impact Launch Strategies
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Leveraging Data & Real-World Evidence for Success
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Engaging Stakeholders with Scientific Excellence
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Digital Innovation and AI in Medical Launches
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Measuring, Adapting, and Sustaining Launch Performance
AI in Medical Affairs - From Complex to Clarity
Topics covered in this learning & development workshop:
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Applying AI safely within a compliant Medical Affairs framework
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Accelerating literature reviews and evidence synthesis
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Enhancing field planning and scientific engagement
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Drafting high-quality medical information responses with AI
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Building effective prompts, templates, and quality frameworks
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Implementing AI responsibly in real-world scenarios
Self-Leadership & Influencing Without Authority
Topics covered in this learning & development workshop:
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6 Key Elements of Applied Emotional Intelligence
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Managing Stress - Overcoming The Mindset & Mental Health Trap
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Developing a Positive, Entrepreneurial Growth Mindset
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The Emotional Bank Account – Keeping The Balance Tipped Your Way
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S.T.A.R. Storytelling Skills for Influencing Decision-Making
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Overcoming Resistance-To-Change & Building Stakeholder Advocacy
Cognitive-Behavioural Scientific Storytelling
Topics covered in this learning & development workshop:
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The Science Behind Storytelling
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Elements of a Compelling Scientific Story
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Framing Data for Influence & Behaviour-Change
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Storytelling Styles for Different DISC Profiles
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Creating Impact with an Engaging Story
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Embedding Storytelling into Organisational Culture
Emotionally Intelligent Stakeholder Engagement
Topics covered in this learning & development workshop:
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Understanding Customer-Centricity in Healthcare
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Gathering & Synthesizing Actionable Insights
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Strategic Customer Segmentation & Stakeholder Mapping
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Designing Meaningful Engagement Strategies
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Measuring Engagement Effectiveness and Impact
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Driving Internal Alignment & Embedding Insight-Led Culture
Melissa Felice
Learning & Development Manager
“David has a passion for people development that is truly inspirational. He has a broad learning & development skill set from product knowledge to sales capabilities and people development. David is a team player and knows how to get the best from his students building strong trusting relationships, while still challenging and coaching to ensure his students get the best results and are committed to implement the skills they have learnt post the training session. David has a great team approach and is able to collaborate in a variety of cross functional teams, ensuring that he really understands the issues at hand to build the right capabilities in his people and making him a trusted member of any organization he works at."
Urmila D'Cunha
Consultant & Coach
“I have had the pleasure of working with David for about 4 years. He is a true learning & development professional, whose passion lies in building capabilities and skills. Through my time working with David he has excelled at his craft, helping individuals and teams grow in a breadth of skills that ranged from product knowledge, selling skills and account management, to skills in communication, influencing, entry level management and more. He is a great team player and is super fun to work with. I would welcome the opportunity to work with David in a heartbeat."
What People Have To Say...
Consultants
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MATTHEW BRITLAND
DIRECTOR - MEDICAL AFFAIRS
I'm an an accomplished and passionate Medical Affairs professional with over 25 years of experience spanning clinical practice, pharmaceutical industry leadership, and academia. I have held senior roles across Medical Affairs, medical strategy, and capability building in oncology, immunology, and rare diseases. Currently completing a DrPH at UNSW on how Medical Affairs impacts QUM.
As a former President of the Medical Affairs Professionals of Australasia (MAPA), I have been instrumental in shaping the Medical Affairs landscape in the region. I have also served on the MAPS APAC Steering Committee, contributing to regional and global Medical Affairs best practices.
I am a long-standing lecturer in Oncology Therapeutics and Medical Affairs at the University of New South Wales (UNSW) and the University of Sydney (USYD), where I develop the next generation of pharmaceutical leaders. I'm passionate about improving patient outcomes through science, collaboration, and innovation.
DAVID CARROLL
DIRECTOR - LEARNING & CAPABILITY DEVELOPMENT
I am a passionate advocate of personal and professional development. With over 25 years of experience in the pharmaceutical and biotechnology industry, I bring a deep passion for professional development and a strong belief that sustainable business success is built on getting the fundamentals right.
Throughout my career, I’ve had the privilege of working with some of the world’s leading organisations, including Johnson & Johnson, Novartis, AstraZeneca, AbbVie, and Eli Lilly. As a business leadership coach and capability development consultant, I specialise in designing and delivering powerful learning and development programs spanning commercial, medical affairs, management, and leadership.
I am deeply committed to helping my clients develop the skills, mindset, and strategic focus required to drive performance and achieve measurable success. Whether it's through coaching, training, or strategic planning, I love supporting business leaders to clarify their vision, build capability, and execute winning strategies with confidence and consistency.
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